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FAQs What is the monterey media address? What is the monterey media address? 566 Saint Charles Dr. What is the monterey media phone number? 1.800.424.2593 (9AM to 5PM Pacific) What is the monterey media fax number? 1.805.496-6061 (24 hours) What is the monterey media email contact address?
What is the monterey media Federal Tax ID#?Monterey media tax id number is available upon request in writing to: Are all titles in stock? All titles are kept in stock at our warehouse in California and shipped within 72 hours after ordering M-F. How long until I get my order? All orders are shipped via UPS ground and take 4 to7 business days unless other arrangements have been made. Are discounts available? Educational and other institutional organizations may be eligible for discounts on purchases of $1000 or more. Please call 1.800.424.2593. What is the return policy? All return items must be unopened and in original condition, we will not accept open items for return or credit unless they are defective. Are public performance rights included? monterey video releases are provided for in-home use and for the specific use by institutions for a teaching aid providing no addmission is charged by the institution. The United States Copyright Law provides for the following: "Home video cassettes may also be shown, without a license, in certain narrowly defined 'face to face teaching activities.'" The face-to-face teaching exemption is limited to and requires that all of the following specific requirements be met: 1. The performance must be hosted by an instructor or pupil. 2. It must take place at a bonafide educational institution, library, or religious organization. 3. It must be part of a regular instructional activity and limited to when the instructor and students are in a face-to-face situation. 4. The performance must take place in a classroom, library, or other similarily organized venue. 5. The performance must utilize a lawfully produced element, an authorized and copyright protected product distributed under the authority of the copyright holder. Only if all of these requirements are met can the face-to-face teaching exemption apply. What are the shipping charges? Shipping charges are based on UPS rates plus a handling fee. We only ship to the U.S. and Canada, Canadien shipping rates are based on USPS rates, and start at $13.75. Do you accept Purchase Orders from institutions? We accept purchase orders from educational and other institutional organizations. They may be sent or faxed to monterey media at the numbers above. Why can't I play my DVD on my computer or my DVD player? Some “R” rated and “PG” rated DVD’s may require a Parental Control code which is found in the manual of your DVD player. Some players will accept a “default” code of: 99999. If either of these solutions does not work, you may exchange or return your DVD at the location you purchased it from. The DVD medium is subject to quirks and as this office does not have a Technical Support line, we can only offer this solution. |
MONTEREYMEDIA.COM
- THEATRICAL
- DVD / VHS |
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monterey media inc.